Contact Breezily.co.uk

The team at Breezily.co.uk is looking forward to answering your query. However, please note due to volume we regret we are unable to reply to queries about the following frequently asked questions:

• How much/long is delivery on XXX to YYY?
  Delivery on all items* is usually a few working days or less to mainland UK.
  * During periods of extreme demand or extreme weather conditions, delivery of live ants may take up to 28 working days.
  If delivery is FREE for a particular item this is stated with the items price. If delivery is not free, current delivery charges and times to your chosen address are available AFTER clicking Buy Now on the product of your choice.
  You will need to be logged into Breezily.co.uk or join by simply entering your Name, Email and password.
  
  
• Do you have XXX in stock?
  Current stock levels are available AFTER clicking Buy Now on the product of your choice.
  You will need to be logged into Breezily.co.uk or join by simply entering your Name, Email and password.
  
  
• I've never heard of you before - how can I trust you?
  
  
  Good question. As with any online purchase we'd recommend you proceed with caution:
  
  Always ensure all payment pages are secured by SSL (that's the little yellow padlock that should appear somewhere in your browser) and make note which company is actually charging your card (as it is usually a third party) and the total amount you are being charged.
  
  At Breezily.co.uk all payments are secured using 128bit SSL encryption and are processed by major third parties (PayPal, Google Checkout, SagePay).
  We never get told your credit card details.
  
  In addition please see some of our geuinine breezily.co.uk reviews we've been sent.
  
  
• I have a question about product XXX.....
  The information displayed to guests is intended as a summary only. Further product details and technical specifications are available AFTER clicking Buy Now on the product of your choice.
  You will need to be logged into Breezily.co.uk or join by simply entering your Name, Email and password.
  
  
• How can I order?
  We are able to offer our exclusive low prices by accepting online orders only. We regret we are unable to take orders by phone, post or fax and request customers use our secure encrypted online shopping environment.
  
  
• Your prices are cheap! Are these new items?
  Yes, all our items are brand new complete with box and warranty (unless otherwise stated).
  Our prices are low because we work hard to arrange exclusive discounts with our suppliers, for you, our valued members.
  
  To keep prices rock bottom, we have no stores or large call centers and request all shoppers complete their purchase online via our secure encrypted website.
  
  
• What is your returns policy?
  For most products, under the new distance selling regulations you are entitled to return any products bought within 7 working days after receipt of goods and receive a full refund or a different product.
  This law assumes that the goods have *not been used* and are in pristine condition.
  
  To clarify this policy, we understand that you will have to take your purchase out of its packaging to test it/try it out. However, all returns must be in perfect condition with all packaging included.
  
  If a product is within 31 days of purchase and becomes faulty we can refund, repair or exchange the product. After 31 days and within the manufacturer's warranty (usually 1 year) we will replace the aulty product, or arrange for it to be repaired. Some manufacturers deal directly with their own returns.
  
  
• Why do I have to login or signup to get delivery, stock and further product information?
  We realise it is inconvenient to have to login or signup to get latest delivery, product and stock information.
  
  We've chosen to do this to to ensure stock of popular items at our exclusively discounted prices are available first to our valued members.
  
  To take advantage of our exclusive prices and access to products often sold out elsewhere we only require your name, email address and password which are NEVER shared with any other organisation. We only use your details to fulfill your order or on the very rare occasion we need to contact you about your account or order.
  
  
• Can I get an extra discount if I buy two XXXs?
  Sorry, the prices stated are the best we can offer.
  However if you wish to order more than ten of the same item we may be able to offer you an even better priceplease email us with full details.
  
  

If your question is not answered by the above, please email our helpful team at and we'll get back to you as quick as possible.

Email: info@breezily.co.uk

Please remember we regret we are unable to reply to queries to frequently asked questions (stock levels, delivery charges/times, questions about products and ordering by telephone) which are answered above.

To ensure the quickest and most thorough response to your query and to help us keep our prices low, our preferred method of communication is via email (don't worry, our team work late hours). However, for urgent issues you may contact us via telephone:

Telephone: 01888 588096
We are unable to accept orders by telephone and request customers use our secure encrypted online ordering system.

Registered addrAF
We regret we are unable to accept orders or snail mail at this address and request customers use our secure encrypted online ordering system.

Thank you for using Breezily.co.uk.

Breezily.co.uk Terms and Conditions

1. Site Membership and Termination of Accounts
   You must be a resident of the UK to apply for a Breezily.co.uk account and claim Breezily.co.uk Loyalty Cash Credits.
   We reserve the right to refuse membership and to terminate any Breezily.co.uk account without notice at any time and at our sole discretion.
   You may cancel your membership at any time by contacting us.
   We cannot issue payment against a closed or terminated account which has a cash balance under the minimum threshold of £20.
   
   
2. Bonuses
   As a Breezily.co.uk member you can earn Breezily.co.uk Loyalty Cash Credits by completing transactions with a number of independent retailers.
   We will try to ensure these bonus details are correct and valid although we cannot be held responsible for incorrectly advertised offers.
   Breezily.co.uk Loyalty Cash Credits can only be awarded to Breezily.co.uk members logged into our website who have accessed the retailer's website via our special links and completed the transaction with the retailer.
   
   All transactions you make are not with Breezily.co.uk, but with the individual retailers who are solely responsible for the goods and services you order.
   Breezily.co.uk cannot be held responsible for any content (including prices changes where we have not been notified) of third party sites outside of our control.
   Your Breezily.co.uk account will only be credited with Breezily.co.uk Loyalty Cash Credits when the retailer confirms your transaction with us. Usually this confirmation occurs within 48 hours, although sometimes retailers process transactions when their returns policy date has expired (this can be 30 days or longer). Should the goods or services be refunded or the transaction otherwise cancelled then the Breezily.co.uk Loyalty Cash Credits payment will not be made, or if the bonus has already been credited it will be removed.
   
   All transactions are electronically logged and reported back to us by the retailer or their agents. If we, the retailer or their agents are unable to track your transaction due to your computer configuration or other technical reasons we may be unable to credit your bonus. Breezily.co.uk will make every effort to ensure retailers correctly report all transactions although Breezily.co.uk cannot be held responsible should their systems fail to record your transaction and hence no bonus can be credited.
   
   
3. Payment Schedule
   Cash payments will be issued by PayPal within 30 days after you have requested payment, on your balance at the time of payment request, once your total balance is equal to or exceeds £20. Accounts with totals under this amount will be carried forward.
   
   Should a retailer delay payment or cease trading then we will make every effort to recover your bonuses however Breezily.co.uk makes no guarantees of payment until all monies have been received by us from the retailer or their agents.
   
   
4. Members Communications
   All members will receive occasional emails from Breezily.co.uk, providing updates on the latest member's offers and general information. You are required to provide and maintain a valid email address.
   
   Your email address will not be sold, shared or rented to a third party.
   
   
5. Modification of Agreement
   We may modify any of the terms and conditions contained in this Agreement, at any time and at our sole discretion by posting a revised agreement on the Breezily.co.uk website.
   
   
6. Miscellaneous
   This Agreement will be governed by the laws of the United Kingdom, without reference to rules governing choice of laws.
   
   Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.
   
   
7. Privacy Policy
   Our privacy policy outlines how we use your account information. You can access our privacy policy here.